
Our Story & Team
Our Mission & Story
Family-Owned. Veteran-Led. Rooted in Kentucky.
Covington Agency of Kentucky is an award winning family-owned and veteran-led Medicare insurance agency dedicated to serving seniors in Kentucky and across the United States with integrity, compassion, and expertise. Built on the values of family, service, and trust, our mission is simple: to treat every client the way we would treat our own loved ones. This has allowed us to be recognized as one of the Top Agency's in the region.
Navigating Medicare can feel overwhelming, but you don’t have to do it alone. At Covington Agency, we specialize in guiding seniors through the entire decision-making process with care and clarity. Our team offers personalized, in-person consultations at no cost and with no obligation to enroll.
We represent the full spectrum of Medicare choices — including Medicare Supplement (Medigap) plans, Prescription Drug Plans (PDP), and Medicare Advantage plans. In addition, we provide hospital indemnity coverage, dental, and vision insurance to help clients create truly comprehensive protection. Because we are independent, we’re not tied to one company. This allows us to tailor solutions that meet the unique needs of each person we serve.
Our experience sets us apart. Collectively, our team brings more than 20 years of Medicare expertise, resulting from years of progressive leadership roles within America's largest healthcare organizations. This knowledge allows us to give clients insight into not only the plans themselves, but also how they impact care at the provider level.
“You’re not just a client — you’re family.”
As a veteran-owned business, we bring a spirit of service and commitment to every relationship. As a family-owned agency, we know the importance of honesty and genuine care. These values are at the heart of everything we do at Covington Agency.
Dana
President and CEO of Covington Agency, has many years of insurance experience and leads the operations side of the agency. She is dedicated to ensuring every client receives personal, one-on-one support, while also managing the growth and stability of the agency. Dana’s approachable style and focus on client education make her a trusted resource for families across Crestwood and Oldham County.


Tim
Vice President of Sales at Covington Agency, brings more than 20 years of insurance experience, including over 15 years in progressive leadership roles with Fortune 100 carriers. His deep industry knowledge and leadership help clients navigate complex Medicare choices with clarity and confidence. Tim has been recognized as an industry trailblazer and was awarded one of Louisville's top business honors of 40 under 40. He serve's as a commissioner of the City of Crestwood, he is a proud Kentucky Colonel, an Air Force Reserve Veteran and a member of the Free & Accepted Masons.
What Our Clients & Agents Say






Brain McCord
Agent | Covington Agency
Middleton Ohio

















Andy Hankins
Principal | TAP Group






Why We’re Different
Unlike national call centers, we are part of your community. Our licensed, AHIP-certified agents meet with clients face-to-face and guide them through the full range of Medicare products — not just one or two options. By offering
life and health insurance in addition to Medicare, we create a more complete solution for Kentucky families.
Trusted Partners & Affiliations
Covington Agency partners with Buffalo Health (our upline FMO in Nashville, Tennessee) for backend support. We also collaborate with respected agencies including Hannah Brokerage, CIL Group, Integra Group, Johnson Senior Services, Clear Benefits, K Emery Insurance, TAP Group, Bill Smith Insurance amongst many others we proudly support. These partnerships expand our network and ensure clients receive the highest level of service.

Rooted in Crestwood & Oldham County
As members of the local community, we take pride in serving our neighbors in Crestwood, Oldham County, and Louisville. From hosting Medicare 101 workshops to supporting local veterans groups, our involvement goes beyond insurance — it’s about building lasting connections and trust.
Ready to Connect With Us?
We’d love to get to know you. Please reach out to us directly with your questions, or connect with one of our licensed agents. Whether you’re new to Medicare or reviewing your current plan, we’re here to help.